Setting up a proper performance review process

By Neil Clark. An annual appraisal is much easier to deliver when you have done a couple of reviews of the employee’s performance throughout the year. Your people need to know how you think they are doing in relation to their targets. It is often surprising to a manager to find out what an employee […]

How to move from crisis response to crisis prevention

By Dr. Tony Jaques. The first of this two-part series, published last issue, examined what businesses need to do to develop a crisis response plan. This second part addresses what practical steps businesses can take to help prevent a crisis happening in the first place. Just about every crisis is followed by a chorus of […]

Is Your Business Ready To Manage A Crisis?

By Dr. Tony Jaques. This, the first of a two-part series, examines what businesses need to do to develop a crisis response plan. The second part, to be published in the next issue of Australian Business Solutions, addresses what practical steps businesses can take to help prevent a crisis happening in the first place. Mention […]